Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping to Fuel Proof Ltd.
Returns and Refunds Policy
Thank you for shopping at the Fuel Proof Ltd e-commerce site. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria may not be eligible for return.
Please contact us before you send the product:
- By phone number: 01524 850685
- By email: firstname.lastname@example.org
Send the product with its original packing and the receipt or proof of purchase, to:
F.A.O. Returns Dept.
Fuel Proof Ltd
Middleton Business Park
Company No. 03991145
Please note: The above policy applies only to purchases made via our online store